Artist & Collector FAQ – Darger HQ

Artist & Collector FAQ

Artist FAQ
  
1. How do I apply to exhibit my artwork at Darger HQ?

We accept submissions for inclusion on the Darger HQ roster approximately once a year.  Please sign up for our newsletter or follow us on twitter or facebook to receive a notification of our open call for submissions.  If you are an artist residing in Nebraska, we accept submissions year round at info@dargerhq.org.  Please send a link to your website or five images with information about the work.  

2.  What kind of artwork are you looking for?

We exhibit art in every media.  We are looking for art that is intelligent, well-crafted and not afraid to push the boundaries.  
 
3. Can artists living outside of the United States apply?
Our application is open to all international artists working in all media.  
 
 4. Why is there an application fee?
Charging a small application fee helps us ensure that the artists who apply are committed. Additionally, it helps offset some of the administration costs.  Artists that are on the Darger HQ roster pay no fees for the service all year long.  
 
 5. Why ask for my birthdate on the application?
We need to ensure that you are old enough to legally sell your work with us and how long you have been committed to your art.
 
6.  How will you market my art?
We will promote our artists' work in a number of ways. We will manage an online advertising campaign, utilize all forms of social media and other alternative venues, art fairs and in our gallery in Lincoln, NE. 
 
7.  What is your commission structure?
We split the sale of artwork sold on-line 70/30 (70% to the artist).
 
8.  How many artists does Darger HQ plan on representing?
Approximately 20 artists.
 
9.  If I exhibit my work at Darger HQ, may I seek other gallery representation?
Absolutely.  We encourage you to pursue physical gallery space while exhibiting on our site. This increases the exposure of your work.   
 
10.  How do I know when my artwork is sold? What do I do once it is sold?
Once your art is sold, you will receive an email notifying you of the sale and the order number. Simply take the sold piece of art and the order number to a designated UPS Store within 48 hours. 
 
11.  When and how do I get paid for sold artwork?
We send payment no later than 10 days after artwork is delivered to the client.
 
12.  Who owns the rights to my artwork once it is sold?
You retain the rights to your art after it is sold.  Copyright always only belongs to the artist!
 
13.  What is Darger HQ’s return policy?
We offer a seven-day money-back guarantee so clients can try out artwork in their homes. If a piece gets returned - we will notify you and pay to have the piece shipped back to you.
 
 14.  What happens if an artwork is damaged in transit?
We work closely with UPS Stores to make sure your artwork is carefully packaged. In the rare case of damage, we work directly with UPS to file a claim on your behalf. We insure every artwork we ship for its full value.
 
15.  Do I need to sign my artwork?
All art should be signed. It is important in identifying you as the creator. In addition, many collectors prefer to purchase signed artwork. 

 

Collectors FAQ

1.  What type of artwork do you exhibit?
Darger HQ exhibits original art created by top new and established artists worldwide.
 
2.  How is artwork chosen for Darger HQ?
We have a panel of distinguished art professionals that choose artists that are both incredibly talented and committed.  Every piece we select is of the highest quality. 
 
3.  Once I purchase a piece of art, how many days will it take to arrive?
Artwork is typically shipped within 72 hours of sale. Once your artwork is shipped, please allow three to six business days. You will receive an email with a tracking number so that you can see exactly when your art will arrive.
 
4.  May I return a piece of artwork if it does not meet my expectations?
Darger HQ offers a seven-day money back guarantee on all artwork. In the event that your purchase does not meet your expectations, you may return it within seven days of receiving the order. We will issue you a full refund or credit on the price of the art and pay for the return shipping. You must use the original packaging for return shipping. At this time, there are no returns on special orders, artwork that is altered at the request of the customer, or orders shipped outside of the United States.
 
5.  How do I return a piece of artwork?
Our return process is easy. When you first receive your purchase, save the original packaging. Repackage the art in its original box and contact us at info@dargerhq.com or (402) 209-5554. We will then issue you a prepaid UPS shipping label to affix to the box and ship from any UPS Store location. Items must be shipped via UPS within seven days of receiving the order. Art that is returned damaged will not be refunded.
 
6.  What should I do if I receive a damaged piece of art?
If you receive a damaged piece of art, contact us within 24 hours at info@dargerhq.org or (402) 209-5554. Please save the box and all packaging material; we must have these items in order to process the claim.
 
7.  Do you ship internationally?
Yes. We are happy to ship artwork to any destination in the world.
 
8.  How is the cost of shipping calculated?
Shipping charges are based on the packing materials and box needed to safely transport your art, and standard UPS/FedEx/UPS shipping rates. We do not make money off of packaging and shipping. We pass our costs directly on to you. All artwork is fragile packed by UPS/FedEx or USPS stores to insure that it arrives in perfect condition. UPS calculates shipping rates based on the size of the package and the distance that it is being shipped. In addition, all artwork is fully insured.
 
9.  What forms of payment do you accept? Will I be charged tax?
Darger HQ accepts Visa, MasterCard, Discover, American Express and Paypal. Yes, the work is taxable.
 
10.  Is the artwork exhibited at Darger HQ a financial investment?
Darger HQ encourages art patrons to purchase artwork for enjoyment and aesthetic values. However, art can be a financial investment as the demand for a particular artist and/or piece of artwork grows. For more information regarding this subject, refer to the MEI/Moses Fine Art Index explaining the appreciation of art as a financial investment.
 
 11.  I am interested in commissioning a piece of art but have never done so. Where do I begin?
Commissioning art is a fun and unique experience. No matter if you are a first-time art buyer or a seasoned collector, Darger HQ is here to make the process easy and enjoyable. We will consult with both you and the artist throughout the whole process.  Please contact info@dargerhq.org or (402) 209-5554 and we will get you going. 
 
12.  How much will it cost to commission an artwork?
Commissioned pieces are priced based on the size, medium, and complexity of the piece, and the artist's sales history. Commissioned artworks will be more than comparable pieces in the artist's portfolio [in terms of size and medium]. This is due to the fact that the artist must spend time to consult with you about the project, create any necessary preliminary sketches, and take time away from their normal art practice to create your commission.
 
13.  Do I pay for commissioned artwork before or after the piece is complete? May I return a piece I've commissioned?
Before the artist begins working on your commission, we take a 50% non-refundable deposit. This assures that the artist will be paid for their time and materials. Once the piece is complete, we will send you a high resolution image of the work. If you accept it, we will charge your credit card the remaining 50% and ship the piece to you. If for some reason you are not entirely satisfied when you see the image, we can work with the artist to make small changes. There are no returns once you take possession of the art.
 
 

Terms and Conditions